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LifeStation Reviews

Is the LifeStation medical alert service right for you? Based on LifeStation reviews from users and reports, it is a high quality service at a reasonable cost. On this page is a detailed review of the Lifestation system below, so please scroll down if you like to find out more.

To visit the official LifeStation medical alert service website, click here: Life Station
Use Coupon code 169 to save an additional $12 a year.

How LifeStation Works

Each user has the option to wear a small emergency panic button as a pendant, on the wrist, or a bell clip on. When an emergency happens, the user can press the button. This immediately initiates contact between the customer and the Lifestation monitoring center through a phone call. Two-way communication is done via the base unit, which acts like a speakerphone. The monitoring center representative will stay on the phone with the user until help arrives. Besides dispatching help to the person, it is also comforting to receive have immediate help and attention from someone talking to a person going through an emergency.

There are options for additional buttons to be placed conveniently in the bathroom or hallways. The daily Activity Assurance service will check in with the user each day.

Installation And Set-Up

Setting up is easy and akin to setting up a an answering machine to your phone. The company says it is a typically a 5 minute process, and most customers seem to agree. The company will ship the equipment out to you, including a set-up guide. The great thing is that it also eliminates any installation charges that some companies charge $50 to $100 and much more for.

Besides setting up and testing that the equipment works, you also want to contact the monitoring center to set up a personalized emergency response plan. Through this plan, you can list the people (family, neighbors, friends etc) that you wish to be contacted in case of emergencies.

Lifestation Review - System Reliability

Comparing Lifestation with other medical services out there, they score extra well in terms of their wide wireless range and well-trained monitoring center staff.

Range

The wireless range of the system measures 400 ft in an open air range. This is a very wide range and ranks highly amongst the competition. In indoor environments with walls and other obstacles, the range may diminish. Nevertheless, it is still powerful enough for most practical scenarios. One lady was very concerned about whether her mum will be able to issue an alert successfully from a bathroom that is further from the base medical alert console unit. She tested it, it worked, and she was well-pleased.

Response Time

The response time is said to be very fast, usually 20 to 30 seconds. Most users who have used the system are pleased with the fast response. The quality of the Lifestation monitoring and response center also separates this service from similar services being offered.

In an age where a lot of medical alert calls are being outsourced, the Life Station personal emergency response system prides itself for operating its own monitoring center, and being very quality conscious on the level of training received by staff members. Lifestation care specialists must complete an intensive 6 week training program and pass the Central Station Alarm Association (CASS) certification.

Emergency calls received are also being monitored and reviewed regularly to ensure continued high quality standards from all specialists. And if this is not enough, the company also has 2 specialists handling every emergency call for faster response. One care specialist with remain on the line the user in an emergency, while the second specialist will be calling on the responder list or emergency medical services for help.

Regular Tests

To ensure that the system works over time, even if the user has not been using it, the LifeStation system will automatically check to make sure the system is still connected and functioning properly. Most systems do not have any type of automatic checking feature. This is an important feature as most times, the systems are not needed for a while after installing them. The worse thing that can happen is to have as a system malfunction just when it is needed. The company also encourages users to manually check their systems each month as an additional check.

What Happens When Power Goes Out

Should power go out, the Life Station system will continue to work through power provided by a backup battery that will last for up to 32 more hours.

LifeStation Cost

Another big plus with this quality system is the reasonable pricing and no long term contract terms. The system costs $29.95 to run each month, with additional discounts for seniors and quarterly or annual payments. With annual payment and a senior discount, the system prices out to $26.95 a month. As mentioned before, there are no installation or activation charges either. There are no contracts, and service can be canceled anytime with 30 days notice.

You can use the coupon code CA169 to save an extra $1 a month.

To see existing customers ratings, check out these LifeStation reviews.

Overall

The good news is that LifeStation reviews are positive all-round. From the operational reliability of the service, free installation, and open and reasonable pricing, customers give the service a thumbs up.

To sign up for the service at a discount (save $1 per month), click here: Life Station

If you are already a Life Station medical alert service user, you can add your personal feedback here: Lifestation reviews - add my own.